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wewlaw

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The camera worked fine for a little over a year. It would reboot occasionally but not too often.  Last week it was down and after cycling the power several times without success I decided to use the reset button to restore it to the factory settings.  The camera seems to be booting normally as it goes through the lens rotation and pan and tilt routine normally but it's not detected on the network.  The green light on the network adapter flashes rapidly during the boot-up process but after it completes booting it flashes about trice a second continuously.  It's not showing up on the network during a scan of all the ip addresses of the lan.  Any ideas??
Camera man

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When restoring the factory settings, the WIFI pairing to the router is reset as well.

If your camera had a WIFI connection to your router, you will have to connect the camera wired to the router and reconfigure the wifi connection.
 
wewlaw

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The wifi is turned off........the camera is connected by an ethernet cable.
Camera man

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Please contact Customer Service at (855) 464-7226 ext 100, for further troubleshooting.
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