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themosbys

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Posts: 4
Reply with quote  #1 
I've been trying to troubleshoot a "no picture" problem on my new IPCC 9610,
   - to start I tried syncing the time on the camera to current PC time (GMT-6) but the camera constantly show 1 hour ahead even when I click the sync with daylight saving time  How do I change the time on the camera? 
   - Everytime I reboot the camera it deletes the changes for time and reverts back to (+6), Is there a way to save the changes made?
IPCC

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Posts: 72
Reply with quote  #2 
1. The " no video problem" is unrelated to the time setting issue.

possible causes:

a. maximum number of streams exceeded (Maximum number of streams is a function of the stream bandwidth)

b. your Ethernet connection bandwidth is not sufficient for for the connection (this may happen in case of a cellulare of WIFI connectio) ar in case of a crowded LAN.

2. Please contact (855) 464-7226 ext 100 to schedule the troubleshooting of the two issues reported.


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